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News & Press: Federal Tax News

Important Update - Centralized Authorization File (CAF) Unit Operational

Thursday, June 25, 2020  
Posted by: Linda Keast
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We are working hard to return to normal CAF processing operations, reduce our backlog and quickly process your authorization requests. But we need your help.  We are still operating with limited staffing to protect our employees. CAF units at Memphis and Ogden currently are operational. Duplicate requests (sending the same exact request for access to a taxpayers account more than once) make it harder for us to catch up.  Sending in duplicate Forms 2848 (Power of Attorney), and 8821 (Tax Information Authorization), will result in processing delays, as all requests must be researched and reviewed.

Here’s what we would like for you to do:

1.            Fax a request once. Faxing forms to the same or multiple IRS numbers will delay processing.

2.            Double check forms for accuracy. Missing information delays requests.

Reducing the number of duplicates and increasing the accuracy of forms will help us to process requests faster and help with other improvements that we are implementing. We know this has been a difficult time, but we appreciate your understanding and cooperation.

Thank you for your help!

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